Wednesday, July 10, 2013

Mr. Rooter Uses Plumbing Emergencies To Take Advantage Of Consumers!

Considering that Mr. Rooter of Pittsburgh/Mr. Rooter Corporation took my Mother's money, didn't fix her plumbing emergency, destroyed her home, and have refused to make it right AND that I have come across online accounts written by others explaining that this type of behavior occurs in a relatively regular manner with Mr. Rooter of Pittsburgh/Mr. Rooter Corporation and other Mr. Rooter locations...It is reasonable for me to be concerned about the welfare of all consumers, especially those consumers located in the Pittsburgh area.

My concern is that residents of Pittsburgh are currently victims of severe flooding.  An announcement from a Mr. Rooter employee on their Facebook page communicates to me that, if they are truly as busy as she claims, there are a substantial number of people getting taken advantage of today.

Please Remember:

1)  NEVER agree to sign the emergency forms that they present you with even if it is an emergency because the protections afforded to you by the FTC and the Attorney General will be forfeited!

2)  Have more witnesses than employees because you will need them for court since they are typically not willing to come to the table and do the right thing without legally being forced to do so (liens on their business if a judgement isn't paid, etc.).

3)  Make sure the contract reflects the contractual requirements outlined by the PA Attorney General's Office.

3)  Stay in a hotel and call around to other reputable plumbers and restoration specialists because, in the long run, the wait will be significantly more cost effective.

4)  Do research before considering jumping into any contractual agreements with Mr. Rooter similar to the consumer who posted a review on Mr. Rooter of Pittsburgh's YellowPages ad.

Mr. Rooter Plumbing and Owner Robert "Bob" A. Beall is reportedly the owner of the following locations:

Mr. Rooter of Pittsburgh

Mr. Rooter of Youngstown
Mr. Rooter of Dayton
Mr. Rooter of Weirton

Recently, this website refers to this owner's businesses above: - an umbrella for all of the areas that he has declared to be officially serving; however, I recall them serving Ohio before they had officially bought the area.  

Technically, there have been several different websites they have used to switch things up and get search engines to bury the truth about their unethical business practices which have been reported by myself, other consumers, and even their former employees:  False Advertising; Breach of Contract, Shoddy Workmanship; and Nearly Non-Existent Customer Service.

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