I felt that it was fair to write a post showing readers evidence of the Breach of Contract that Mr. Rooter of Pittsburgh, Mr. Rooter Corporation, and The Dwyer Group have refused to recognize or be willing to resolve.
Below is the invoice, which outlines how far they were supposed to come to the main sewer line:
Due to the fact that is hard to read, even in-person, I will re-state the contents of the invoice:
"replace outside sewer stopping 2' shy of main. bed oil pipe in gravel. additional cost 9500. prior cost 10,000. new job total 19,500. all cost are cpp discounted. installing new toilet no charge due to ccp membership. paying 9500 by check."
They never replaced the sewer line. They did not come within 2' or less of the main sewer line as evident by an independent video inspection. There was gravel, but the oil pipe was not imbedded in it, rather it was inserted into the existing lateral sewer line. The $5200 price was not cpp discounted, so the statement that they installed a new toilet at no charge due to ccp membership is a blatent lie.