Tuesday, October 28, 2014

Robert A. Beall of Mr. Rooter Charged After Punching Neighbor with Pipe Wrench In His Hand


Robert A. Beall is the owner of at least four + Mr. Rooter franchise locations:

Mr. Rooter of Pittsburgh, PA
Mr. Rooter of Youngstown, OH
Mr. Rooter of Dayton, OH
Mr. Rooter of Weirton, WV


According to The Cranberry Eagle (http://www.butlereagle.com/article/20140609/CRAN0101/706099978), Robert A. Beall was charged with aggravated assault and criminal mischief, both felonies.  Robert A. Beall was charged with possessing an instrument of crime, loitering and prowling at night time, and simple trespass, all misdemeanors.

On June 1, 2014 at 1:30am, Beall was outside the home of his neighbor on his neighbor's property with a 16 inch or 18 inch pipe wrench.  When the neighbor went outside to confront him, Beall punched him.  His neighbor defended himself and tackled Beall.   

**My Opinion Based On Facts**

The article mentions that the Police thought Beall had to much to drink.  Honestly, if you can't handle alcohol, then you shouldn't drink it.  I don't believe in that "I was under the influence" garbage.  If you choose to consume intoxicating substances, then you should be held accountable for your actions since you weren't drinking responsibly.  What kind of person goes outside and enters their neighbor's property with a 16 or 18 inch pipe wrench at 1:30am?  An insane person - that's who. 

According to the Court of Common Pleas of Butler County, Pennsylvania Criminal Docket (https://ujsportal.pacourts.us/DocketSheets/CPReport.ashx?docketNumber=CP-10-CR-0001019-2014), Robert A. Beall plead guilty to and was charged with SIMPLE ASSAULT and CRIMINAL TRESPASS/SIMPLE TRESPASSER as a result of a PLEA AGREEMENT filed by his lawyer on 9/17/2014.  His sentence/penalty order was filed on 10/28/2014 and has the following conditions:

Probation:   24 months

Community Service: 20 hours

Pay Costs of Prosecution

Pay Fines for Count 4:  $300

Restitution Paid to the Victim

No Contact with Victim

**My Opinion Based On Facts**

Mr. Beall is a person who has behaved in a heinous manner as a business owner as it is (dishonesty, bait & switch sales tactics, breaching contracts, destroying people's properties, not honoring warranties, performing shoddy workmanship, etc.)

Apparently, his business dealings are not the only place where his actions are questionable.

What he does to consumers through his business practices, the way I see it, breaks the laws I have read and is never held accountable - until the Attorney General of Ohio filed suit against his employee and Mr. Rooter of Youngstown location in October of 2015.

In Conclusion, I believe that The Dwyer Group and their Brands (http://www.dwyergroup.com/dwyer-group-companies.asp) are corrupt based on what I have been witness to personally and from what I read online that has been posted by others.

Even though franchises are individually owned and operated among The Dwyer Group Brands, each franchisee operates according to their own set of ethics.  If you call an unethical franchise owner, you will be screwed because corporate will do nothing due to the fact is all they do is sell franchises. 

Is getting an unethical franchise a risk you really want to take?

Mr. Rooter Plumbing and Owner Robert "Bob" A. Beall is reportedly the owner of the following locations:

http://www.rooter2.com

Mr. Rooter of Pittsburgh

Mr. Rooter of Youngstown
Mr. Rooter of Dayton
Mr. Rooter of Weirton

Recently, this website refers to this owner's businesses above:  http://www.plumbing-pittsburgh.com - an umbrella for all of the areas that he has declared to be officially serving; however, I recall them serving Ohio before they had officially bought the area.  


Technically, there have been several different websites they have used to switch things up and get search engines to bury the truth about their unethical business practices which have been reported by myself, other consumers, and even their former employees:  False Advertising; Breach of Contract, Shoddy Workmanship; and Nearly Non-Existent Customer Service.



Sunday, September 7, 2014

Interesting Read As Employees Of The Dwyer Group Share Their Experiences On Glassdoor


2 people found this helpful  

Good Company, poor benefits.

Current Employee - Anonymous Employee
I have been working at Dwyer Group
Pros
The company offers great employee days, such as a free baseball game tickets for the whole company and their families. The company has a Code of Values that is constantly emphasized.
Cons
They offer poor medical insurance. The premiums are outrageous. While salary employees maybe able to afford the premiums, an hourly employee would not be able to.

--------------------------------------------------------------------------------------------------------------------------


 
I worked at Dwyer Group full-time for more than 3 years
Pros
The other departments besides sales seem to have a great working environment.
Founders day, Reunion and the company picnic were fun.
Training was pretty good for my job at the time.
Cons
The sales team is treated like garbage, we were told we were street value, we were constantly lied to about advancement opportunities, Women are not welcome on the sales team, they are the Good ol boys network. We were constantly told we didn't work long enough hours, weekends became mandatory. Being sick or missing work to care for a sick child, or parent was frowned upon. I can say that on a couple occasions when someone was in the ER or out with a spouse giving birth to a child they were given a hard time by management and had their jobs threatened for lack of overtime hours. It was all about dials, quantity not quality. And Benefits HA HA HA it takes 1 of your 2 pay checks a month just to cover a family. Who can live on that? It is a joke how the sales team is treated.
 --------------------------------------------------------------------------------------------------------------------------

 
2 people found this helpful  

Went in optimistic left very disappointed.

Former Employee - Anonymous Employee  in  Waco, TX

I worked at Dwyer Group full-time for more than a year
Pros
Some of the best people I have ever met work here. Unfortunately most of them leave quickly.
Have a great idea on franchises and how it is supposed to work.
Great ideas on how to service customers, great training and their idea of FC for each franchise is genius.
Dina is great.
Cons
Presidents and VP treat employees below them terrible. They make the code of values apply when they want it to their benefit. No one listens to your idea unless they make it their idea. They have no interest in you as a person or of keeping you as an employee long term. Management of company is stuck in the 1980s. Each company is a silo and it is wasting money and time. Example: each company uses and buys a different piece of software. Get an enterprise license of one for all to use and save money. but no not at TDG, each company has to be special and different. They allow franchisees to also treat you like dirt. Keep and allow way too many unqualified people to have and keep a franchise.
Advice to Management
Stop the merry go round of employees by listening to them, improve benefits (they are an embarrassment for you), tell Presidents/VP to treat people better, get out of the 1980s management style.
Bring Dina back as CEO/COO and straighten it out. She truly cares and will make the the tough decisions to get rid of the bad blood and make it right.
  --------------------------------------------------------------------------------------------------------------------------

 

Watch your back

Former Employee - Lead Development  in  Waco, TX

I worked at Dwyer Group full-time for more than 3 years
Pros
You get a check every two weeks
Cons
Can't trust anyone. Men get paid more than women for doing the same job
Advice to Management
Take care of the people who take care of you
 --------------------------------------------------------------------------------------------------------------------------


 

I have been working at Dwyer Group full-time
Pros
They have multiple franchise concepts that are all managed differently. So, if you get involved with a concept that is on the move you can generate a lot of money over a short period of time.
Cons
Management style is to treat you like "street value". You will be expected to put work in front of family and lifestyle. You will be expected to work on Sundays and Saturdays several times a month. Everything you do will be micromanaged to a degree I have never been associated with. The fear management style keeps the revolving door spinning. Get hard facts about this specific position and the turnover rate or expected lifespan of a franchise developer. Also, there is very little, if any, flexibility. 8 to 5 is not good enough regardless of lead flow. Get their earlier and stay their later in order to keep your job. You will be managed to unrealistic expectations.
Advice to Management
There are so many that were already suggested, but it was made clear that I was paid to do and not think. To name a few...
Make the code of values applicable to management and make annual management reviews truly confidential. The first management review I performed I was asked about specific answers from my manager.
What you are told is not specifically what is planned. When a promise or change for the better is being made. It typically requires follow up. The follow up needs to be much improved.
It seems as if there is a black cloud of fear that hangs over the sales department. If you are not willing to be just like the boss you are considered an outcast and your time is limited. According to the turnover, your time is limited anyways.
It is important to give sales people realistic goals and expectations. If you are not willing to get the number of leads necessary then do not blame them for your inability to do your job and get leads. You should apologize to the staff and work with them on ways to get more leads.

 --------------------------------------------------------------------------------------------------------------------------

 

Great Vision Lacking Respect & Execution

Former Employee - Anonymous Employee  in  Waco, TX

I worked at Dwyer Group full-time for more than a year
Pros
Absolutely love the Code of Values as they provide a framework of accountability
14 days of PTO after 1 year
Cons
Lack of competitive benefits ($1,000 match in 401k, $300+ healthcare, 6 holidays
Always look at the bottom line, not what is right for their employees
Failure to treat employees with respect as professionals
Management dictates to employees
Advice to Management
Live up to your Code of Values, do the right thing, treat your employees well. In the old days Dwyer Group had a great reputation and that drew people, but your reputation is failing.
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2 people found this helpful  

the worst place I have ever worked

Former Employee - Anonymous Employee

I worked at Dwyer Group full-time for less than a year
Pros
Management never spoke to me. This can be good and bad.
Cons
Never knew what my job was. Promises were made to me that were not kept. My department was the worst. Everyone was 2 faced in my department and I couldn't trust anyone. For a company that is in love with their code of values, it sure does not practice it! If the CEO knew half the stuff that went on in that office no one would have a job. if you get a call to work for them, RUN!
Advice to Management
don't make promises you can't keep.
  --------------------------------------------------------------------------------------------------------------------------

 

The CEO and company vision are great, but the management and structure are lacking.

Former Employee - Marketing and Communications Intern  in  Waco, TX

I worked at Dwyer Group as an intern for less than a year
Pros
company values, care about their customers, main office location, friendly employees, service and philanthropy focused, weekly meetings that keep employees connected and updated.
Cons
internal structure, stuffy office, management not very connected, little room to move upward, older employees, fragmented campus, service industry content, not a solidified focus and vision.
 --------------------------------------------------------------------------------------------------------------------------

 

Promotions are the fast train to unemployment

Former Employee - Anonymous Employee

I worked at Dwyer Group
Pros
Awesome CEO. Too bad management can't be the same. They should revisit their code of values and add in one that tells them to LIVE BY THESE. Don't just say it...mean it
Cons
Low pay, low respect, favoritism, men make more than women doing same job. They will preach their code of values but will not live by them. They talk about you as you walk away. HR will tell everyone your business....president of rbw has several felonies....hmmm
Advice to Management
Take care of the people who take care of you
 --------------------------------------------------------------------------------------------------------------------------

 

Great place to gain experience for your next job

Former Employee - Marketing  in  Waco, TX

I worked at Dwyer Group full-time for less than a year
Pros
Working at The Dwyer Group will give you a great appreciation for the employer you move to after. They also don't fill positions, so you will gain experience in a variety of different areas.
Cons
Management has an old-school way of thinking, and does not invite or appreciate new, well thought out ideas - the way they have done things for years has worked, so why change or update the process now? Hard work is not recognized, nor rewarded. There are a select few that receive credit for the whole team's work because they're the face of the department.
Advice to Management
Trust in the people you chose to do their jobs, don't try to do everything. Unless you're an expert in the field they were hired for, back off and let them shine.
  --------------------------------------------------------------------------------------------------------------------------
If you create an account at Glassdoor, you can sign in and read more about The Dwyer Group.  I suspected that The Dwyer Group models for their brands and its franchisees how to implement lucrative business practices that are far from ethical.
 Mr. Rooter Plumbing and Owner Robert "Bob" A. Beall is reportedly the owner of the following locations:

http://www.rooter2.com

Mr. Rooter of Pittsburgh

Mr. Rooter of Youngstown
Mr. Rooter of Dayton
Mr. Rooter of Weirton

Recently, this website refers to this owner's businesses above:  http://www.plumbing-pittsburgh.com - an umbrella for all of the areas that he has declared to be officially serving; however, I recall them serving Ohio before they had officially bought the area.  


Technically, there have been several different websites they have used to switch things up and get search engines to bury the truth about their unethical business practices which have been reported by myself, other consumers, and even their former employees:  False Advertising; Breach of Contract, Shoddy Workmanship; and Nearly Non-Existent Customer Service.

Saturday, September 6, 2014

Mr Rooter of Pittsburgh/Cranberry PA Has More BBB Complaints Than Gillece!



For those who live in the Pittsburgh area, many people are familiar with the poor reputation Gillece has through the news and reading complaints by their customers and employees online as well as hearing them in-person.  The experiences shared by Gillece customers sound nearly identical to the experiences shared by Mr. Rooter customers.

In fact, Mr. Rooter of Pittsburgh has the distinction of accumulating more complaints than Gillece with the BBB within the last 12 months.  So, Mr. Rooter of Pittsburgh's business practices are becoming less ethical, not more ethical!  Remember, the same owner of Mr. Rooter of Pittsburgh Pennsylvania also operates Mr. Rooter of Youngstown Ohio, Mr. Rooter of Dayton Ohio, and Mr. Rooter of Weirton.   Same owner, same implemented business practices.  

The BBB posts the complaints online which allows consumers to read the situations for themselves because the BBB doesn't use logic or reasoning when they are making their determinations.  If a business responds, then the BBB determines that they tried regardless of the content. 


Mr. Rooter of Pittsburgh BBB: "F" Rating
http://www.bbb.org/pittsburgh/Business-Reviews/plumbers/mr-rooter-of-pittsburgh-in-cranberry-twp-pa-12002891/complaints#breakdown

Mr. Rooter of Youngstown Ohio BBB: "F" Rating
http://www.bbb.org/youngstown/Business-Reviews/plumbing-drains-and-sewer-cleaning/mr-rooter-of-youngstown-in-boardman-oh-19000727/complaints#breakdown

Mr. Rooter of Dayton Ohio BBB: "A+" Rating
http://www.bbb.org/dayton/business-reviews/plumbers/mr-rooter-plumbing-in-miamisburg-oh-29183/complaints#breakdown

Gillece BBB: "B-" Rating
http://www.bbb.org/pittsburgh/business-reviews/plumbers/gillece-services-lp-in-bridgeville-pa-1246




Mr. Rooter Plumbing and Owner Robert "Bob" A. Beall is reportedly the owner of the following locations:

http://www.rooter2.com

Mr. Rooter of Pittsburgh

Mr. Rooter of Youngstown
Mr. Rooter of Dayton
Mr. Rooter of Weirton

Recently, this website refers to this owner's businesses above:  http://www.plumbing-pittsburgh.com - an umbrella for all of the areas that he has declared to be officially serving; however, I recall them serving Ohio before they had officially bought the area.  


Technically, there have been several different websites they have used to switch things up and get search engines to bury the truth about their unethical business practices which have been reported by myself, other consumers, and even their former employees:  False Advertising; Breach of Contract, Shoddy Workmanship; and Nearly Non-Existent Customer Service.




Tuesday, July 1, 2014

Mr. Rooter Of Pittsburgh Breached Their Contract Created With A Non-Customer To Repair Damage To Property



Mr. Rooter of Pittsburgh/Cranberry continues to engage in unethical and irresponsible behavior.  Shocked?  Unfortunately, I am not shocked.  I've observed heinous behavior implemented by Mr. Rooter of Pittsburgh/Cranberry consistently for a little over 2 1/2 years.  Beware because the owner of Mr. Rooter of Pittsburgh/Cranberry also owns Mr. Rooter of Youngstown Ohio and Mr. Rooter of Dayton Ohio....Same owner, same process. 


So, not only does Mr. Rooter of Pittsburgh breach contracts with people who call them for service (their so-called "valued customers"), apparently, they are also in the business of breaching contracts with people who did not call them for service.  In addition to breaching a contract on the business end, there are criminal actions that appear to be in play here.  I am NOT a lawyer; however, if you were not invited onto the property and damage it without taking responsibility to repair the damage, and then ignore the homeowner when they call you...That looks like intentional criminal activity to me....
 





Linda's Facebook post reads:

"Mr Rooter parked in our yard while working at our neighbor's house in January 2014. They left big ruts in our yard and we have a receipt from them stating they would return in the spring to repair the damage. Police report was also filed and we have pictures. 5 calls since early May to a very nice lady but no one returns our calls. If Mr Rooter can't deliver a wheelbarrow of dirt and some grass seed, how confident are you in trusting them to repair your sewer lines???? Next step is local news station.... I posted this same statement on my FB page and many replies of will never use Mr Rooter in the future."


Linda also posted a copy of the invoice that she was given by an employee of Mr. Rooter of Pittsburgh:




What I noticed about the above, and currently breached, contract is that they have finally added their PA HIC# like they were supposed to have been doing since 2009 when the Home Improvement Consumer Protection Act was passed.  In a Rip Off Report, I provide examples of how I believe that they have violated the Home Improvement Consumer Protection Act.  I guess maybe their lawyer advised them that they were in violation at least on that point where their contracts could be considered void.  In a press release by the Attorney General on May 20, 2013, it reads:

-------------- -------------- -------------- -------------- -------------- -------------- -------------- --------------

May 30, 2013

Attorney General reminds contractors: they have a deadline to re-register as required by Home Improvement Consumer Protection Act

HARRISBURG - Attorney General Kathleen Kane is reminding contractors to re-register with the Attorney General's Office, in order to comply with the Home Improvement Consumer Protection Act, which took effect July 1, 2009. The majority of contractors' registrations will need to be renewed by July 1, 2013 so they may legally continue to perform home improvement services.

In 2008, the Pennsylvania Legislature passed the Home Improvement Consumer Protection Act.  The law requires that all contractors who perform $5,000 or more in home improvements in a year must register with the Attorney General's Office. Every two years, contractors are required to re-register within 30 days of their original registration date's expiration.

The law also requires contractors to maintain minimum insurance coverage and use contracts that contain important information about home projects, including the start date and completion date, a description of work being performed and consumers' rights under the law.

The Attorney General's Office has worked to ensure that the registration process is as quick and easy as possible for contractors. Re-registration can be done online at https://hic.attorneygeneral.gov/login.aspx or by submitting a completed application form to Pennsylvania Office of Attorney General, Bureau of Consumer Protection, ATTN: Home Improvement Contractor Registration, 15th Floor, Strawberry Square, Harrisburg, PA, 17120.  Forms are available online or by calling 717-772-2425.

Contractors are encouraged to re-register online and will continue to use their previously issued registration number. A registration certificate will also be issued by mail.

Kane also reminded contractors that the registration number must be included in any advertisements, contracts, estimates, and proposals that you use in Pennsylvania. In addition to registering with the Office of Attorney General, home improvement contractors must review HICPA and use contracts that comply with the requirements set forth in the law.  Failure to comply with HICPA can lead to civil and criminal penalties; and, may result in your contract being voidable and unenforceable.
-------------- -------------- -------------- -------------- -------------- -------------- -------------- --------------

Just because they have the HIC# on their contracts now, does not mean that Mr. Rooter has turned a new leaf into responsible and ethical business practices .  This just means that they want their contracts to be upheld so that they don't get fined by the Attorney General and people don't take them to court to have the contracts voided and possibly be forced to return the money they took under false pretenses and incompetence because the contracts would be unenforceable.

If Bob Beall was interested in demonstrating ethical or responsible business practices, then he would have addressed the serious complaints that have been published against him.  If Bob Beall and his business were responsible and ethical, then he would make right the wrongs of his business. 



Mr. Rooter Plumbing and Owner Robert "Bob" A. Beall is reportedly the owner of the following locations:

http://www.rooter2.com

Mr. Rooter of Pittsburgh

Mr. Rooter of Youngstown
Mr. Rooter of Dayton
Mr. Rooter of Weirton

Recently, this website refers to this owner's businesses above:  http://www.plumbing-pittsburgh.com - an umbrella for all of the areas that he has declared to be officially serving; however, I recall them serving Ohio before they had officially bought the area.  


Technically, there have been several different websites they have used to switch things up and get search engines to bury the truth about their unethical business practices which have been reported by myself, other consumers, and even their former employees:  False Advertising; Breach of Contract, Shoddy Workmanship; and Nearly Non-Existent Customer Service.


Thursday, February 20, 2014

The Dwyer Group & Mr. Rooter LLC (Mr. Rooter Corporation) Continues To Ignore Disatisfied Customers





Mr. Rooter LLC (https://www.facebook.com/MrRooterLLC?fref=ts) pretends publicly that they want to help you find a resolution to a problem that you are having with one of their franchisees; however, the reality is that they do not want to help you and will refuse to help you either outright or by ignoring you.  Their social media team constructs responses that are mostly false in nature.  For example, a recent response to a disatisfied consumer from Mr. Rooter LLC is as follows:


So, here they claim that repeated posts about the same issue are a violation of their social media policy as the supposed reason behind why they had deleted this poor loyal customer's posts; however, if The Dwyer Group and their Corporations, like Mr. Rooter LLC, would actually address consumer issues in a timely fashion according to their advertised promises, then NO ONE would need to post more than once - would they?  To Continue...They instructed him to contact them through messaging, even though there have been customers in the last year who have posted about how Mr. Rooter LLC ignored the messages sent to them not only through their Facebook page, but also their Twitter feeds, and the feedback form located on their website.  So, a publicly deceptive policy has been created by The Dwyer Group in order to validate deleting posts indicating dissatisfaction by some of their problem area franchisees and to try to mask the serious flaws located within their touted "World Class Customer Service Model" - which isn't a world class customer service model at all.  

Would a business that implements a "World Class Customer Service" model address proof of breach of contract and shoddy workmanship that has been brought to their attention?  Yes, a company touting a "World Class Customer Service Model" would promptly address SERIOUS issues like these.  So, logically, since Mr. Rooter LLC and their franchisees REFUSE to address breach of contract and shoddy workmanship issues, then it stands to reason that they do NOT deliver "World Class Customer Service" as they claim (Ah...False advertising...Just like they falsely advertised that their franchisees won 2012 Angie's List Super Service Awards which was confirmed by Angie's List that some of their franchisees weren't actually recipients  -  Can we say...shady?).

The Dwyer Group and Mr. Rooter takes advantage of everyone that they can possibly take advantage of and even takes on the role of further victimizing their "first time" and "loyal" customers as if destroying their home and taking their money without completing the work according to contract on top of sending employees who have criminal dockets into your home with no plumbing license wasn't enough.



 Mr. Rooter Plumbing and Owner Robert "Bob" A. Beall is reportedly the owner of the following locations:

http://www.rooter2.com

Mr. Rooter of Pittsburgh

Mr. Rooter of Youngstown
Mr. Rooter of Dayton
Mr. Rooter of Weirton

Recently, this website refers to this owner's businesses above:  http://www.plumbing-pittsburgh.com - an umbrella for all of the areas that he has declared to be officially serving; however, I recall them serving Ohio before they had officially bought the area.  


Technically, there have been several different websites they have used to switch things up and get search engines to bury the truth about their unethical business practices which have been reported by myself, other consumers, and even their former employees:  False Advertising; Breach of Contract, Shoddy Workmanship; and Nearly Non-Existent Customer Service.

Wednesday, January 8, 2014

Even More Mr. Rooter Complaints...





I stumbled onto a website called eCorporate Offices at:  http://ecorporateoffices.com/MrRooter-2926 where the listing claims to have the information of Mr. Rooter Corporate Office & Headquarters despite the fact Mr. Rooter Corporate Office & Headquarters is housed in the same building as their "turn a blind eye" parent company, The Dwyer Group.  The reviews I found from the website listed above and provided below basically communicate negative experiences encountered when dealing with Mr. Rooter:







16 Reviews For Mr. Rooter Headquarters & Corporate Office

under the table

called mr. rooter for a sewer back up problem....the guy showed up, worked 2-3 hours, left a mess, cut an un-necessary hole in a pipe (buring the carpet below) did more damage than good, then asked to be paid "under the table"...now I'm trying to find somebody reptutable
1 2 3 4 5

Dummies

These are the worst scam going today, this company sells junk and charges double the price to install. The person doing the install is supposed to be a trades person but is not. They look to me like this is the first hot water tank he has ever seen. When the job is finished the soldier joints leak, other appliance are damage almost beyond repair. They leak water all over the carpet removing the old tank, damage the wall of the home bringing in the new tank,,it just keeps getting worse. I would NEVER use this company again for anything,,never
1 2 3 4 5

Evil people

They quoted $3200 to put in new pipe to fix a clogged shower, claiming the snake wouldn't work. Later I called a plumber recommended by a friend...$98 and 15 minutes cleared the problem. These people should be investigated.
1 2 3 4 5
This company is a fraud! I am a widow and they tried to take advantage of my lack of knowledge. Estimated $5,000 for repairs not needed that another plumber fixed for $550. Tried to make me pay half on the spot. They then tried to harass me by calling State Plumbing Investigator and accusing me of using an unlicensed plumber. They are nothing but liars and cheats who work off of commission. BEWARE!!
1 2 3 4 5

Liars

I had a main water line replaced by Mr. Rooter in late November. They had to dig a trench in the front yard and remove a portion of the sidewalk. No problem, just make sure you put it back. I was told the ground had to settle-fine, the ground is settled. We had a wet spring, which put them behind. For the past several weeks I have been calling them to come out and finish the job. Each time I get a different answer (We'll be there Thursday, We'll be there Monday, We'll have a crew out there this week, We're short on crew, We'll call you tomorrow, on and on and on. They make up lies to try to keep from having to do work that was already paid for. Do not deal with this company.
1 2 3 4 5

Rip Off

They are predators taking advantage of people. Cost of repairs are four times more than most places would charge. I was told of problems to my sewer line near my home which was a lie!! I paid the first repair but am done with these vultures !!
1 2 3 4 5

Your warranties are useless

Despite the fact that my receipts for work done by your company have the words "life time guarantee" on them, Mr Rooter of the CSRA (Augusta, Ga.) is unwilling to stand behind thier own work, and will no longer answer any e-mails I send to them regarding resolving this issue. I have contacted the BBBin my area and filed a complaint, and will us social media to inform anyone and everyone to avoid your company unless they want to waste it.
1 2 3 4 5

bad

Schaumburg Mr.Rooter is a rip off,unlicensed plumbers trying to sell you work you don't need,very scummy.
1 2 3 4 5
Okay I'm connivced. Let's put it to action.
1 2 3 4 5
hello it is my first reply on this website and to start with I would like to thank you for the usfuel information, which I were able to find in this and all previous posts , it really helped me very much. I will definitely add this blog on my google reader Also, I would like to ask don't you mind if I will quate some information from your website since I am writing articles for the Hub pages, Ezine and other articles directories (this is my part time job)? It would really help me with some of mine articles. Of course, I will mention your blog name or URL (not all articles directories allows URL's , so I can't 100% promise that you will get a direct backlink to your blog).
1 2 3 4 5
The Mr. Rooter in the Waterford, NY area is crooked. They lie and they lie and they lie. We know first hand. Beware!
1 2 3 4 5
THIS COMPANY IS THE WORSE COMPANY I HAVE EVER DEALT WITH, STAY AWAY FROM THEM, THEY WILL SCREW YOU OVER AND TAKE ALL YOUR MONEY!
1 2 3 4 5
This company has a code for each job. If the "estimator" codes your job wrong...forget any type of adjustment. The guy that came out to do the estimate had no tools or anything to measure with...he took my word that a sewer pipe needed to have more of a slope. He coded the job and described it as "cut existing pipe at to two ends to allow for repair". Well, it turned out that they could get enough slack in the pipe from adjusting an elbow. When I asked for credit because the job was not as extensive as proposed, they said, "we fixed your problem didn't we?" They blew the job out of proportion and it didn't take all that to get it fixed.
1 2 3 4 5
They are a rip-off. They install poor equipment, which becomes a money pit because of constant maintenance. They don't know what they are doing.
1 2 3 4 5
Mr Rooter CANNOT install septic tanks/fields properly. Don't EVER call them for any kind of service at all. After having a new septic tank and fields installed, i had to have it redone over again by someone else after only 3 years. I paid Rooter around $11,000. When i started having problems, the supervisor avoided taking my calls....I had to pay around $8,000 to have the new fields put in and have the tank turned to a different angle. What a horrible experience!
1 2 3 4 5
I was hired at your ft. myers office. I went through ten days of training and on the road doing work with one of your plumbers. I'm a licensed master plumber in Ms. and Tn. I was not paid for my work. Besides that your company is out to rip off your customers and offering plumbers incentives to steal from people that when they call, you take advantage of people in need of help. My sister in Atlanta is now seeing a producer at CNN. I told him what happened and he wants to do a story where I will be on TV. that would be neat. I thought I shoud talk to someone before I agree to do the story. 865 774 4226 OR steverosenthal91@basicisp.net
1 2 3 4 5